Delete Your RentSpace Account

How to delete your account in the app

1. Open the RentSpace app and sign in.
2. Go to Profile → Close Account (or Account settings).
3. Follow the on-screen steps and submit your closure request.
4. Confirm any required details (for example wallet/bank payout info).

Request deletion by email

If you cannot access the app, email us from the address linked to your RentSpace account:

support@rentspace.tech

Include your full name, registered email, phone number (if available), and the subject line “RentSpace Account Deletion Request”. We will verify ownership and process the request.

Before you delete

To complete deletion, you may first need to:

• Settle or complete any active rent support / repayment obligations
• Resolve pending savings cycles or mandates where required
• Withdraw or use remaining wallet balance where applicable

What data is deleted

• Your RentSpace login access is disabled / closed
• Profile details tied to the active account are removed from active use
• Where technically feasible, identifiers such as email may be anonymized so the closed account cannot be reused

What data may be retained

• KYC, transaction, repayment, and order records may be retained for legal, accounting, tax, fraud-prevention, and regulatory obligations (typically up to 7 years where required)
• Aggregated or anonymized analytics data that no longer identifies you may be retained

More information

For full details on how we handle personal data, see our Privacy Policy.